Frequently Asked Questions
Straight answers, no marketing fluff.
What's included with TabForge Cloud?
Everything: full table management, kitchen display system (KDS), thermal receipt printing, split checks, bar tabs, tip management, void management, menu engineering reports, closeout reports, and manager dashboards. One-time payment. Use it indefinitely.
Do I need technical skills to use TabForge?
For TabForge Cloud — no. We handle hosting, updates, and infrastructure. You log in and run your restaurant. For the self-hosted version, basic server administration helps — you'll deploy a Node.js app, which takes about 20 minutes on a $5/mo server or a spare laptop.
What about payment processing fees?
Payment processing is separate from your TabForge license. We use Stripe Terminal at the standard
2.9% + 30¢ per transaction. Toast charges 5.9%+ processing fees — nearly double — on top of their monthly software fees.
See the full comparison →
Can I migrate from Toast?
Yes. TabForge covers every feature Toast covers: table management, kitchen display, receipt printing, split checks, tips, tabs, and reports. Most restaurants are fully operational in under a day. Cloud customers get migration help included.
Is there a monthly fee?
No. Ever. TabForge Cloud is a one-time $500 payment. The self-hosted version is free. No subscription fees, no per-terminal fees, no annual renewals, no "platform fees," no surprises. You pay once, you own it.
What happens if I need support?
Cloud customers get email support — we typically respond within a few hours. Enterprise customers get a dedicated rep and priority response times. Self-hosted users have access to the GitHub repo, documentation, and community.
Email us any time.